Grievance Redressal

Grievance Redressal Policy
Name Designation Email ID Landline No
Mr. K K Sunil Kumar
Deputy General Manager & Grievance Redressal Officer
gro@newindia.co.in
022-2270 8212

Name	Designation	Email ID	Landline No
Mr. K K Sunil Kumar	Deputy General Manager & Grievance Redressal Officer	gro@newindia.co.in	022-2270 8212

Note : Please select type "City Name or Policy No" to know your Grievance Officers.

Search Type*

Note : Please enter "City of Policy Issuing" Office to know your Grievance Officers.

Select City Name

For any grievances, please first contact the policy issuing office. Click On Our Offices to know the office details.
If you are not satisfied and wish to express dissatisfaction regarding any action, inaction or the standard / deficiency of service, you may escalate your grievance by contacting the following:

Know Your Customer Care Officers

Note : Please enter 1st 2 digits of the 20-digit policy number to know your Grievance Officer.

Enter 1st 2 digits of your policy number

If your grievance is not resolved by Customer Care Officer at Regional Office level, you may escalate it to
Head Office .

Name	Designation	Email ID	Landline No
Mr. K K Sunil Kumar	Deputy General Manager & Grievance Redressal Officer	gro@newindia.co.in	022-2270 8212

— or —

To register your grievance through IRDAI’s grievance redressal portal, please click on
Bima Bharosa .

In case you are not satisfied with the grievance resolution, you may approach the
Insurance Ombudsman .

For detailed grievance redressal mechanism: