Insurance Company/Insurance Broker has failed to furnish reply to you within a period of one month of your complaint;
OR
You are not satisfied with the response given by Insurance Company/Insurance Broker
(a) Date of rejection of the complaint by the Insurance Company/Insurance Broker
OR
(b) Expiry of one month of filing the complaint if the Insurer fails to reply
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Offline : a) using email, b) via post or c) walk-in to Insurance Ombudsman Office (click here for details) of centres, email id, address and jurisdiction.
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